Company Services

REO/Foreclosure Services

  • Pre-foreclosure Activities
    • - Broker Price Opinions – Exterior and Interior
      - Property condition inspections
      - Pre-foreclosure interviews
      - Pre-foreclosure sale workouts
      - Preservation and Securing
  • Occupancy Status Report/Interview
    • Upon receipt of faxed or e-mail authorization:
      - If Occupied- Within 24 hours, determine if occupants plan to vacate & when
      - Provide Client with correct names of all occupants and their living arrangements
      - If Vacant– Secure property & re-key
  • Surrender/Eviction Proceedings
    • For Occupied Properties:
      - Negotiate cash for keys when authorized
      - Coordinate eviction with foreclosure attorney, sheriff, movers, locksmith
      - Attend eviction as Client’s representative

      For Vacant Properties:
      - Secure & re-key property
      - Transfer utilities (electric, water, gas, fuel oil services, etc.) in Broker’s name or Client’s name if requested

  • Initial Inspection Reports/BPO
    • - Conduct preliminary comprehensive property inspection immediately following eviction or vacancy of the property

      Within 5 days if Occupied:
      - If entry is permitted, prepare an Interior BPO & Initial Inspection Report
      - Provide information on occupants’ willingness to permit entry for Client’s Independent Appraiser, when applicable
      - When the property is part of a Condominium or Homeowner’s Association, an Association Information Sheet will be provided

      Within 5 days if Vacant:
      - Complete a BPO and Initial Inspection Report with interior and exterior images
      - When the property is part of a Condominium or Homeowner’s Association, an Association Information Sheet will be provided
      *BPO’s are updated every three (3) months, if requested.

  • Property Preservation/Repair Bids

      Property Preservation:
      - Secure property and/or board-up to FHA standards
      - Debris removal (interior and exterior)
      - Winterization/De-winterization
      - Activate systems
      - Snow removal and lawn maintenance

      Renovation:
      - Recommend list of repairs
      - Solicitation of bids
      - Monitor repairs
      - Review invoices
      - Notify of satisfactory completion of work

  • Marketing the Property
    • Upon receipt of Signed Listing Agreement:
      - Sign placed on the property
      - Enter property data into Multiple Listing Services (MLS)
      - Begin marketing with full exposure to advertising media, newspapers, magazines, etc.
      - Direct mail-outs to investor clientele list, neighbors, etc.
      - Fax/e-mail brochures to area Brokers with updates
      - Enter on websites

      Ongoing services through closing:
      - Property Condition Inspection (reported monthly)
      - Showing and Prospect Comments (reported monthly)
      - Marketing Updates (monthly)
      - Progress Reports (monthly)
      - Invoices to Client for monthly reimbursements

  • Sales Agreement and Closing Procedures
    • - Overnight original final Contract of Sale to Client
      - Under Contract Weekly Status Reports sent to Client
      - Broker Closing Progress
      - Contract to Closing checklist – monitored daily with strict Buyer and Buyer’s agent performance guidelines
      - Confirm that all reimbursement invoices were paid prior to closing

    Broker’s Price Opinions

  • Drive-By or Interior Inspections
    • - Upon request, we will complete a Market Study Evaluation on the current market listings, sales, trends, and conditions.
      - BPO’s are completed on the Client’s standard form or website along with attached digital images or e-mailed images.
      - Due dates and Client deadlines are critical and rush orders are accepted. Fees are negotiable.
      - A minimum of three (3) images are provided with Drive-By BPO’s and up to twenty-four (24) images with Interior BPO’s. All digital images are uploaded to Client’s website.
      - Tax records are searched and findings are included with the BPO. When necessary, we secure data from the local Tax Assessor’s office.
      - Upon request, we can include a minimum of three (3) sales and three (3) listing comparables with images.
      - Occupant contact, when requested, will include names of occupants, phone numbers, lease information (when applicable) and interior inspected (when permitted).